Shipping and Refund Policy

Shipping

 

Order Time

Order processing time is up to 24 hours during weekdays

Australia

Shipping usually takes 1-5 working days depending on your location.
We utilise both Australia Post’s regular Parcel Post and Express Post services.

International

Shipping usually takes 1-3 weeks depending on location.
We utilise Australia Post’s Economy Air Mail for most international deliveries. Express delivery by FedEx is available upon application.

Shipping Cost

All parcels are calculated by “weight and destination postcode” via the online shopping cart calculator, prior to completing the checkout process.
All transactions are carried out in Australian Dollars (AUD).

What happens if the item I order is not available immediately?

All items listed on the web site are normally in stock and available for immediate despatch.
If however you order an item that is not in stock, we will notify you that the goods are not in stock and when to expect delivery.

Refunds

Goods can be returned within 30 days from date of purchase for a full refund, less the cost of shipping. Goods must be returned in original, unopened and resalable condition.

Copyright © 2019 Phi Sciences Australia. All rights reserved.